NHTSA Complaint #10316306 — 2007 LEXUS ES350
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 10316306 |
| Vehicle | 2007 LEXUS ES350 |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | 30,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
I HAD STOPPED FOR GAS MIDPOINT IN A 10 HOUR DRIVE. AFTER COMPLETING MY STOP, I ACCESSED INTERSTATE 40 E FROM THE ENTRANCE RAMP AT WHICH POINT THERE WAS A SUDDEN INDEPENDENT INCREASE SURGE IN SPEED BY THE CAR AND NOT ME. I WOULD LIKEN IT TO THE SURGE ONE EXPERIENCES WHEN THE CAR IS ON AUTO CONTROL AND IT IS ADJUSTING TO GO UP A STEEP INCLINE. I REMEMBER FEELING LIKE THE CAR WAS POSSESSED-IT HAD A MIND OF IT'S OWN. I DID HAVE THE CLEAR ALL WEATHER MATS IN MY CAR, WHICH WAS PURCHASED THROUGH LEXUS. SINCE I WAS ON THE INTERSTATE AND THERE WASN'T A LOT OF TRAFFIC I DIDN'T FEEL PANICKY. I TRIED TAPPING ON THE BRAKE A COUPLE OF TIMES AND THIS DIDN'T SLOW ME DOWN. I REMEMBER LOOKING AT MY CONSOLE TRYING TO SEE WHAT GEAR I WAS IN WHICH WAS INDEED DRIVE AND THEN ATTEMPTING TO LOOK AT THE ACCELERATOR. BECAUSE I'M SHORT, AND MY SEAT IS PRETTY FAR FORWARD IN ORDER FOR MY FEET TO REACH THE ACCELERATOR I DIDN'T HAVE A CLEAR VIEW OF IT. AS QUICKLY AS IT STARTED IT STOPPED WITHOUT ANY HELP FROM ME. I PULLED OVER TO TAKE A LOOK AT THE FLOOR MAT TO SEE IF IT HAD SLID AND IT HAD NOT. THE ALL WEATHER MAT HAS BEEN REMOVED AND LEXUS HAS SHORTENED THE ACCELERATOR PEDAL AS WELL AS INSTALLED THE NEW OVERRIDE SOFTWARE ON MY CAR. I HAVE NOT HAD ANY FURTHER INCIDENTS OF UNEXPLAINABLE ACCELERATION SINCE THAT ONE INCIDENT. *TR
Related Complaints for the 2007 LEXUS ES350
Other VEHICLE SPEED CONTROL Complaints
#11246043
TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED ...
#10915555
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE PULLING INTO A PARKING SPOT AT A VERY LOW SPEED, THE VEHICLE ACCELERA...
#10872361
EXPERIENCED THREE INSTANCES OF UNINTENDED ACCELERATION. THE THIRD INSTANCE OF UNINTENDED ACCELERATION WAS EXTREMELY ...
#10854136
TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, B...
#10706718
THE CAR ACCELERATION IS OUT OF CONTROL. THIS HAS BEEN GOING ON FOR 4 YEARS NOW. MY CAR WAS 2 YEARS OLD WHEN IT STAR...
Recent Complaints for the 2007 LEXUS ES350
#11268709
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ...
#11268709
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS SOFT, DETERIORATING, AND MELTING. ...
#11242672
UNKNOWN OR OTHER
DASH OF A 2007 LEXUS ES350 IS MELTING IN SUN. DASH IS STICKY AND SHINES. SHINE BOTHERS MY VISION . DANGEROUS DRIVING...
#11230024
TIRES
TL* THE CONTACT OWNS A 2007 LEXUS ES350 EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 215/557R17 (NA). FOUR TIRE...
#11205630
STRUCTURE
2007 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO STICKY, MELTING DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD ...