NHTSA Complaint #10315630 — 2003 NISSAN MURANO

LIKE THE MANY, MANY OTHER COMPLAINTS ON HERE AS WELL AS OTHER INTERNET SITES, I TOO HAVE A FAULTY TRANSFER CASE ON MY AWD. I TOOK MINE IN TO THE DEALER BECAUSE I WAS EXPERIENCING A BURNING OIL SMELL. THE REPLACED THE TRANSFER CASE SEAL AT A COST OF $1700, IT DIDN'T WORK, STILL LEAKED OIL. THEY REPLACED IT AGAIN SINCE THE FIRST SEAL WAS "UNDER WARRANTY" ABOUT A MONTH LATER, STILL DID NOT WORK. NOW, AS YOU WOULD EXPECT, I AM TOLD THE WHOLE TRANSFER CASE NEEDS TO BE REPLACED. THEY HAVE OFFERED TO DO SO FOR ANOTHER $800+ DOLLARS WITH NO LABOR CHARGE BUT THEY ALSO SEEM VERY RELUCTANT TO DO SO. I AM GUESSING THERE IS MORE WRONG THEN WHAT THEY ARE TELLING ME AND THEY KNOW THEY WILL JUST SEE ME BACK IN THERE IN A FEW MORE MONTHS FOR MORE REPAIRS. I HAVE SPENT $4,000 ON REPAIRS IN THE PAST 8 MONTHS AND MY 2003 MURANO HAS BECOME A MONEY PIT. I STILL OWE ON IT, SO I CAN'T AFFORD TO GET RID OF IT, NOT THAT ANYONE WOULD BUY IT. I AM DONE WITH THE DEALERSHIP WHICH EVERYONE ADVISED ME NOT TO GO TO BUT I THOUGHT I WAS MAKING A GOOD DECISIONS SINCE THEY ARE NISSAN, STUPID CHOICE ON MY PART. I WILL NEVER BUY ANOTHER NISSAN AGAIN, IT HAS BEEN NOTHING BUT PROBLEMS AND THE REALLY SAD THING, THE VEHICLE AND A STURDY, GOOD HANDLING VEHICLE. NISSAN IS LOSING A LOT OF CUSTOMERS IN THIS PROCESS BY NOT OWNING UP TO THEIR FAULTY PRODUCT. I GUESS WHEN YOU MAKE ENOUGH MONEY, IT'S NO BIG DEAL TO LOSE A FEW HUNDRED OF US IN THE PROCESS! *TR