NHTSA Complaint #10229508 — 2003 NISSAN MURANO

THIS CAR HAS A SERIOUS SAFETY FLAW IN THAT IT HESITATES FROM AN IDLING STOP. WHEN YOU PRESS ON THE GAS WHILE SITTING WITH THE ENGINE IDLING THE CAR WILL JUST SIT THERE AND THEN LURCH FORWARD SUDDENLY. I FIRST HAD THIS PROBLEM WITH THE VEHICLE IN 2005 OR THEREABOUTS, TOOK IT TO THE DEALER (WILDE NISSAN WAUKESHA WI) WHO CONTENDED THEY COULD FIND NOTHING WRONG WITH THE CAR. THIS WAS/IS A VERY INTERMITTENT PROBLEM WHICH COMES AND GOES WITHOUT WARNING, YOU NEVER KNOW WHEN IT WILL HAPPEN. I SUBSEQUENTLY TOOK THE VEHICLE BACK TO THE DEALER SEVERAL TIMES AND GOT THE SAME STORY. EVENTUALLY THE DEALERSHIP CHANGED HANDS AND THE NEW OWNER (BOUCHER NISSAN WAUKESHA WI, SAME ADDRESS AND LOCATION AS ORIGINAL DEALERSHIP) WAS DILIGENT ABOUT RESEARCHING AND FINDING THE PROBLEM. IT WAS DIAGNOSED AS A "VALVE BODY PROBLEM" BY THE BOUCHER FOLKS. NISSAN REFUSED TO HONOR REPAIR CLAIMS AND COSTS WHICH WERE ESTIMATED TO BE AROUND $1500 BECAUSE THE VEHICLE WAS "OUT OF WARRANTY" AT THE TIME BOUCHER IDENTIFIED THE DEFECTIVE CONDITION. I FIRMLY BELIEVE THAT NISSAN SHOULD HAVE HONORED REPAIR COSTS AS THIS IS A SERIOUS SAFETY FLAW IN THIS VEHICLE WHICH COULD RESULT IN A CRASH OR SERIOUS INJURY IF NOT DEATH OF DRIVER. NISSAN HAS TAKEN A VERY NEGLIGENT AND NON CARING CONSUMER RESPONSE POSITION ON THIS MATTER. THE NHTSA SHOULD TAKE NISSAN TO TASK TO REPAIR THIS SERIOUS SAFETY DEFECT IN THIS VEHICLE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED BECAUSE OF THE DEFECTIVE CONDITION. *TR