NHTSA Complaint #10315621 — 2005 CHEVROLET COBALT

TL*THE CONTACT OWNS A 2005 CHEVROLET COBALT. WHILE DRIVING APPROXIMATELY 45 MPH THE POWER STEERING LIGHT ILLUMINATED AND WITHIN SECONDS THE POWER STEERING FAILED. THE STEERING WHEEL DID NOT SHAKE OR MAKE A NOISE. SHE TURNED THE VEHICLE OFF SO THAT THE STEERING WHEEL WOULD RESET AND WITHIN FIVE MINUTES THE SAME THING HAPPENED. THE STEERING FAILED A TOTAL OF THREE TIMES. SHE CONTACTED THE DEALER. THE DEALER STATED THAT IF THE MOTOR WAS ELECTRICAL AND THERE WAS A PROBLEM THEY WOULD NEED TO REPLACE THE MOTOR. THE DEALER REPLACED THE POWER STEERING MOTOR AT THE OWNERS EXPENSE FOR $391. THE FAILURE MILEAGE WAS 48,418. THE CURRENT MILEAGE IS 48,847. THE DEALER INFORMED THE CONSUMER THE ENTIRE ELECTRICAL POWER STEERING MOTOR NEEDED TO BE REPLACED AT A COST OF $391.00. THEY ALSO STATED THAT THE POWER STEERING COLUMN WAS ALSO MAKING NOISE AND NEEDED TO BE REPLACED. UPDATED 05/12/10.*JB