NHTSA Complaint #10315584 — 2007 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10315584
Vehicle	2007 CHEVROLET IMPALA
Component	STEERING
Date of Incident	November 1, 2009
Date Filed	March 2, 2010
Mileage	36,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHEN PULLING OUT OF A PARKING LOT, I FELT A "CLUNK" AND MY CAR BECAME VERY HARD TO STEER. I CONTACTED GM AND THEY STATED THAT THERE WAS NO RECALL ON MY VEHICLE, BUT I COULD CONTACT THE DEALER AND HE MIGHT BE ABLE TO REPAIR MY VEHICLE. THE VEHICLE HAD JUST PASSED THE WARRANTY MILEAGE BY 400 MILES. I DID CONTACT THE DEALER'S SERVICE MANAGER AND HE STATED THAT THE STEERING COLUMN HAD BROKEN AT THE WELD. HE REPAIRED THE VEHICLE AT NO CHARGE.. *TR

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