NHTSA Complaint #10315143 — 2000 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10315143
Vehicle	2000 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	March 9, 2009
Date Filed	March 1, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT HER DOOR LOCKS HAVE FAILED SEVERAL TIMES. THE CONTACT HAD THE VEHICLE REPAIRED BY A LOCAL MECHANIC. THE DOOR LOCKS CONTINUED TO FAIL AFTER THE VEHICLE WAS REPAIRED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILES WERE NOT AVAILABLE. UPDATED 04/15/10. *LJ THE CONSUMER STATED THE LOCKS HAVE FAILED ONE-BY-ONE. THE PASSENGER REAR AND DRIVER SIDE REAR DOOR LOCKS COULD NOT BE REPAIRED. THE TRUNK LOCK ALSO STICKS. UPDATED 09/02/10

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