NHTSA Complaint #10267934 — 2000 FORD EXPLORER LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	10267934
Vehicle	2000 FORD EXPLORER
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	May 6, 2009
Date Filed	May 7, 2009
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE REAR DOORS CANNOT BE OPENED FROM WITHIN THE PASSENGER COMPARTMENT. HE ASSUMED THAT THE CHILD SAFETY LOCKS WERE THE CAUSE OF THE FAILURE. HE FOUND SEVERAL CONSUMERS ONLINE WHO WERE EXPERIENCING THE SAME FAILURE. THE DEALER STATED THAT THEY NEVER HEARD OF THIS FAILURE AND COULD NOT ASSIST. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000. UPDATED 06/23/09. *LJ THE CONSUMER STATED THE DEALER WAS ABLE TO GET THE DOORS TO WORK. UPDATED 06/23/09.*JB

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#10714044 — May 1, 2015 — TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT BOTH REAR INTERIOR CHILD LOCKS FAILED IN THE LOCKE...

#10319403 — March 13, 2010 — I HAVE A 2000 FORD EXPLORER, 4-DOOR. THE RIGHT FRONT DOOR ACTUATOR MECHANISM HAS FAILED. THE LEFT FRONT DOOR LOCKING...

#10315143 — March 1, 2010 — TL*THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT HER DOOR LOCKS HAVE FAILED SEVERAL TIMES. THE CONTA...

#10303829 — February 2, 2010 — TL*THE CONTACT OWNS A 2000 FORD EXPLORER. SHE STATED THAT THE FRONT DRIVER AND PASSENGER, AND REAR DOORS FAILED TO U...

#10261961 — March 16, 2009 — MY DRIVER'S DOOR WAS CONSTANTLY GETTING JAMMED. THE LOCK WOULD NOT MOVE WHEN I HIT THE POWER LOCK BUTTON. SO NOW MY D...

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