NHTSA Complaint #10314862 — 2008 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10314862
Vehicle	2008 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 1, 2009
Date Filed	February 27, 2010
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

FOR NO APPARENT REASON THE TRANSMISSION COOLER ON MY 2008 FORD ESCAPE STARTED TO LEAK. THE LEAK GO T WORSE AND I TOOK IT TO FORD WHO TOLD ME IT WOULD BE ABOUT $950 TO FIX IT. THE CAR HAD 41,000 MILES ON IT WHEN THE PROBLEM STARTED. FORD WILL NOT FIX THIS EVEN THOUGH THE DRIVE TRAIN IS STILL UNDER WARRANTY. FORD CUSTOMER SERVICE TOLD ME THAT IF IT DIDN'T BREAK DURING THE ORIGINAL WARRANTY PERIOD IT WAS MY PROBLEM. I FOUND OUT THE LEAK WAS DUE TO THE FACT THAT THEY RIVETED THE AIR CONDITIONING PIPES TO THE RETURN TUBE OF THE TRANSMISSION COOLER AND THE RIVET FAILS ON ALMOST ALL THE UNITS CAUSING THE LEAK. *TR

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