NHTSA Complaint #10314546 — 2008 FORD ESCAPE

TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FLUID WAS LEAKING AND CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS DRIVING 3 MPH WHEN THE VEHICLE STALLED IN MIDDLE OF THE ROAD WHILE SHE CONTINUED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED. THE CONTACT WAS CONCERNED THAT SHE WAS RESPONSIBLE FOR PAYING THE REPAIR COST SINCE SHE HAS A POWER TRAIN WARRANTY UP TO 60,000 MILES ON THE VEHICLE. THE VEHICLE SURGED FORWARD WHILE ENGAGING THE BRAKES AT A TRAFFIC LIGHT. THE VEHICLE HAS ALSO ROLLED BACKWARD WHEN SHE WAS DRIVING UPHILL. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42000 AND THE CURRENT MILEAGE WAS 42000.