NHTSA Complaint #10314254 — 2005 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10314254
Vehicle	2005 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	February 25, 2010
Date Filed	February 25, 2010
Mileage	68,512 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

FORD FOCUS 2005- THE KEY WILL NOT COME OUT OF THE IGNITION, AFTER PUTTING THE CAR IN PARK, AND TURNING THE IGNITION OFF. I TOOK IT TO FORD, AND THEY CHARGED ME $300 FOR REPLACE THE IGNITION CYLINDER. THEY SAID THEY WERE 90% SURE IT WOULD FIX THE PROBLEM. WELL, IT DIDN'T. IT IS STILL HAPPENING. THEY NOW SAY MAYBE IT'S SOME CABLE, BUT IT WILL COST $450 TO FIX IT. THEY ALSO REFUSE TO APPLY THE $300 FOR THE LAST UNNECESSARY FIX TO THIS FIX. I SEE ON THE INTERNET THAT THOUSANDS OF FOCUS OWNERS HAVE THIS PROBLEM. FORD REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM. *TR

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