NHTSA Complaint #10314096 — 2008 FORD EDGE

TL*THE CONTACT OWNS A 2008 FORD EDGE. SHE STATED THAT WHILE DRIVING AT SPEEDS OF 75 MPH, THE VEHICLE STALLED. ALL INSTRUMENT PANEL LIGHTS ILLUMINATED ON THE WARNING PANEL. SHE WAS ABLE TO COAST OFF OF THE HIGHWAY AND CONTACTED THE DEALER. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE STALLED THREE ADDITIONAL TIMES, EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ADVISED INSTALLING AN EVENT DATA RECORDER (EDR OR BLACK BOX) IN ORDER TO PIN POINT THE EXACT REASON FOR THE FAILURE AND ALSO REPLACED THE STARTER, UNDER WARRANTY, IN HOPES IT WOULD CORRECT THE FAILURE. THE CONTACT WAS CONCERNED WITH HER SAFETY AND THE POSSIBILITY OF A CRASH. THE VEHICLE WAS IN POSSESSION OF THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE UNDER 19,500.