NHTSA Complaint #10429501 — 2008 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10429501
Vehicle	2008 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	July 5, 2011
Date Filed	October 11, 2011
Mileage	68,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE VEHICLE WOULD AT DIFFERENT TIMES, HAVE TROUBLE SHIFTING FROM PARK TO REVERSE, IN DRIVE, ETC. IT SOUNDED LIKE THE TRANSMISSION WAS BROKEN. THIS PROBLEM WOULD ARISE, AND THEN GO AWAY. THE FIRST TIME THE DEALERSHIP RESET THE COMPUTER, AND IT RAN FINE FOR WEEKS, THEN THE PROBLEM CAME ABOUT AGAIN, AND WENT AWAY, THE LAST TIME AROUND SEPT 18TH, IT WAS WORSE, SO I HAD IT TOWED AND REPAIRED. THE DEALERSHIP REPLACED THE OUTPUT SHAFT SENSOR AND TURBIN SHAFT SENSOR AT A COST OF $700. I WAS IMPELLED TO REPORT A CONCERN, AFTER SEEING OTHER CONCERNS ON LINE FOR THE SAME ISSUES, AND A CUSTOMER OF MINE WHO HAS AN EDGE IS EXPERIENCING THE SAME ISSUES. FORD MOTOR COMPANY, AND THE DEALERSHIPS DO NOT SEEM TO WANT TO SERIOUSLY ADDRESS THIS ISSUE, AND I FELT LIKE THEY WERE TRYING TO AVOID ADMITTING TO A MAJOR PROBLEM. *KB

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