NHTSA Complaint #10313999 — 2007 JEEP LIBERTY

I HAVE HAD TWO OF THE FOUR WINDOW REGULATORS FAIL ON OUR JEEP LIBERTY, WHAT WAS PURCHASED NEW, AT THE END OF 2007. THIS FAILURE CAUSES THE WINDOW TO FALL DOWN, INTO THE DOOR AND HAS BEEN IDENTIFIED AS A DESIGN FLAW, ENOUGH THAT JEEP HAS COMPLETELY RE-DESIGNED THE REGULATOR AND WINDOW. I HAD THE FIRST FAIL AT 36,600 MILES, LAST JUNE (JUST PASSED WARRANTY) AND THE SECOND FAILED IN JANUARY OF THIS YEAR. LOOSING A WINDOW ON THE FREEWAY IS A SEVERE SAFETY ISSUE- AND NOT TO MENTION HOW YOUR FAMILIES EARS FEEL AFTERWARDS. THERE ARE NUMEROUS ISSUES WITH THE DESIGN OF THIS WINDOW REGULATOR, FOUND ON CARCOMPLAINTS.COM, AND HOPE THAT IT CAN AFFORD YOUR OFFICES ATTENTION. *TR