NHTSA Complaint #10313924 — 2004 JEEP GRAND CHEROKEE

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING ABOUT 25 MPH TOWARD A GREEN LIGHT TO MAKE A RIGHT TURN, THE VEHICLE THEN SHUT OFF. THE VEHICLE LOST ALL POWER THEREFORE THE DRIVER COULD NOT MAKE A RIGHT TURN AND THE VEHICLE CONTINUED DRIVING NT STRAIGHT AHEAD. THE FAILURE CAUSED THE CONTACT TO CRASH HEAD ON INTO ANOTHER VEHICLE. THE DRIVER ATTEMPTED TO APPLY PRESSURE TO THE BRAKES TO AVOID THE CRASH. THE DRIVER TOOK HER VEHICLE TO THE DEALER TO BE REPAIRED. THE DRIVER ALSO PAID $500 AND THE DEALER ONLY CHANGED THE SPARK PLUGS AND STATED THAT THEY COULD NOT FIND ANYTHING ELSE WRONG WITH THE VEHICLE. THE DRIVER STATED THAT HER VEHICLE WAS STILL AT THE DEALER AND THEY HAVE ENCOURAGED HER TO PICK IT UP. THE FAILURE MILEAGE WAS 62,500. THE CURRENT MILEAGE WAS 62,500.