NHTSA Complaint #10313772 — 2004 SATURN VUE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10313772
Vehicle	2004 SATURN VUE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 23, 2010
Date Filed	February 24, 2010
Mileage	100,260 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT A 2004 SATURN VUE 4 MONTHS AGO. I ALSO BOUGHT A EXTENDED WARRANTY THRO WYNS. MY TRANSMISSION HAS NOW GONE OUT. I HAVE 100,260 MILES ON IT. THE WARRANTY WAS FOR 100,000. SATURN SAYS I AM OUT OF THE WARRANTY COVERAGE BUT WYNS WILL COVER THE COST OF THE TRANSMISSION MINUS MY $100 CO PAY. THEY HOWEVER WILL NOT COVER IT UNTIL SATURN FAXES THEM THE BULLETIN ON THIS TRANSMISSION PROBLEM. SATURN CALLED ME BACK AND SAID THAT THEY WILL NOT FAX THIS INFORMATION TO WYNS AND WILL NOT MAIL ME THE WARRANTY INFORMATION TO ME. SATURN STATED TO ME IF I TOOK IT TO ANOTHER REPAIR FACILITY THAT THEY WOULD LOOSE OUT ON THE MONEY OF REPAIRING MY TRANSMISSION. SO NOW I CANT GET MY EXTENDED WARRANTY COMPANY TO FIX IT BECAUSE THEY HAVE NO PROOF THAT THE WARRANTY IS NO GOOD AT MY MILEAGE. I BOUGHT THE VEHICLE AT WEST 40 AUTO SALES WHO DID NOT TELL ME ABOUT ANY PROBLEMS OR BULLETINS ON THIS VEHICLE. *TR

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