NHTSA Complaint #10313750 — 2008 TOYOTA COROLLA

PURCHASED MY COROLLA '08 MODEL 6 PM ON DEC. 7TH '08. DURING THE FOLLOWING WEEK I CALLED THE DEALER BECAUSE I WAS HAVING DIFFICULTY KEEPING THE CAR IN A STRAIGHT LINE IT FELT LIKE THE WIND WAS BLOWING ME LEFT THEN RIGHT. BUT THERE WASN'T WIND. LIKE IT WAS POSSESSED, IT VEERED OFF ROAD ON DECEMBER 29TH, 2008. THE TIRE BLEW OUT AND THE FENDER CRUMPLED WHICH LEFT A DENT. SCARED ME TO DEATH, I TOOK IT IN TO THE DEALER REPAIR SHOP AND THEY MADE IT LOOK LIKE IT WAS MY FAULT AND THAT WHAT I WAS SAYING WAS IMPOSSIBLE. THE REPAIR TECH TOOK THE CAR FOR A RIDE AND SUGGESTED NEW TIRES IN THE FRONT. THEY GAVE ME 1 TIRE FOR WHICH THEY TRIED CHARGING ME WITH AN ATTITUDE, I ARGUED THE POINT THAT IT WAS THE CAR'S FAULT AND NOT MINE. TO SHUT ME UP THEY AGREED TO PAY FOR THE TIRE AND LET ME LEAVE WITH A CAR THAT WEAVES IN AND OUT AT ITS OWN DISCRETION, LIKE IT HAS A MIND OF ITS OWN. I CALLED AGAIN TO TOYOTA DURING THE MONTH OF JANUARY AND WAS TOLD AND I QUOTE, TO BRING THE CAR BACK ON A DAY WITHOUT OUT WIND SO THAT THE MECHANIC COULD TEST DRIVE IT. WHAT A JOKE! FINALLY ON A DAY WITH HEAVY RAIN THE CAR SPUN ME OUT AND I CALLED THE DEALER TO COMPLAIN THAT THE CAR FELT LIKE IT WAS ON SKATES AND WAS TOLD THAT I NEEDED TO BRING THE CAR IN FOR EVALUATION WHEN IT WASN'T RAINING OR WINDY. AGAIN A JOKE! I CONTINUED TO TRY TO DRIVE THIS CAR BUT ONLY TO GET ME TO WORK WHICH IS 20 MINUTES FROM MY HOUSE ON A CITY ROAD. I DON'T DRIVE ON THE HWY BECAUSE I COULDN'T CONTROL THE CAR. THE WEEKEND OF VALENTINES DAY 2010 MY HUSBAND TOOK US TO ASHEVILLE NC. THE CAR ALMOST DROVE US INTO A TRACTOR TRAILER, LUCKILY MY HUSBAND WAS DRIVING WHO CAN LIFT 60LBS IN 1 ARM. HE SAVED OUR LIVES. ON FEB18TH WE TOOK THE CAR TO THE DEALER AND TOLD THEM WERE LEAVING IT THERE AND WILL GET A RIDE HOME THAT WE DIDN'T CARE ABOUT IT AND WOULD CALL A LAWYER FINALLY A NICE MAN AT TOYOTA GOT THE POINT AND HELPED US BY TRADING IN THE CAR FOR A NEW '10 TOYOTA COROLLA, DISAPPOINTING WE GOT BELOW VALUE FOR THE CAR BUT MY LIFE IS SAFE. *TR