NHTSA Complaint #10313675 — 2008 LEXUS IS 250 STEERING

Complaint Details

ODI Number	10313675
Vehicle	2008 LEXUS IS 250
Component	STEERING
Date of Incident	December 8, 2008
Date Filed	February 24, 2010
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2008 LEXUS IS250. HE STATED THAT WHILE DRIVING 55 MPH AND CHANGING LANES TO MAKE A RIGHT TURN, THE STEERING WHEEL PULLED TO THE LEFT WHICH MADE IT DIFFICULT TO CONTROL IT AND DRIVE IN ANY OTHER DIRECTION. HE THEN TURNED THE STEERING TO THE RIGHT AND ONCE AGAIN IT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 25. THE CURRENT MILEAGE WAS 35000. UPDATED 05/06/10. *LJ THE CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEEDS, HE ATTEMPTED TO MAKE A LANE CHANGE WHEN THE VEHICLE FAILED TO RESPOND TO INPUTS FROM THE STEERING WHEEL. AFTER HE MOVED INTO THE LANE DESIRED, THE CONSUMER RETURNED THE STEERING WHEEL CENTER, BUT THE VEHICLE CONTINUED TO MOVE TO THE LEFT. THE CONSUMER HAD TO TURN THE WHEEL TO THE RIGHT NUMEROUS TIMES BEFORE THE VEHICLE RESPONDED TO THE INPUT. UPDATED 06/28/10*JB

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