NHTSA Complaint #10353451 — 2008 LEXUS IS 250 SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10353451
Vehicle	2008 LEXUS IS 250
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	September 1, 2010
Date Filed	September 2, 2010
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

8/31/10 LEXUS 2008 IS 250 WITH 14K MILES, TRYING TO STOP, BRAKES (ABS) PULSED VERY HARD THUMP-THUMP-THUMP, DRY PAVEMENT 30MPH STRAIGHT ROAD. NEXT INTERSECTION APPLIED BRAKES AT 20MPH STEERING PULLED RIGHT THEN LEFT AS BRAKES WERE APPLIED. VERY SCARY-CALLED DEALER - GOT #ROADSIDE TOW TRUCK - IN TO SERVICE DEPT. DEALER RAN COMPUTER DIAGNOSTICS & TEST DROVE, NO PROBLEMS, DID A NYS SAFETY INSPECTION SINCE IT WOULD EXPIRE SOON. NO PROBLEMS DETECTED , SENT VEHICLE HOME. DRIVING HOME 10 MILES FROM DEALER - SAME PULLING RIGHT/LEFT WHEN BRAKES APPLIED. NOT A GENTLE PULL - LIKE WHEEL BEING RIPPED OUT OF YOUR HANDS. NO CONTROL AT ALL. RETURNED CAR TO DEALER. NEXT DAY 9/1/10 THREE (3) MECHANICS TEST DROVE, ONLY SLIGHTLY FEELING BRAKE PULL. REPLACED BRAKES AS A WARRANTY, SENT CAR HOME. AGAIN, 20 MILES OUT GENTLY APPLIED BRAKES WHILE APPROACHING RR TRACK - CAR STEERED COMPLETELY INTO LEFT ONCOMING TRAFFIC - ALMOST A HEAD-ON COLLISION..TURNED AROUND AND TOOK CAR BACK TO DEALER DEMANDED A LOANER VEHICLE TILL THEY FIX. I AM FRIGHTENED FOR MY LIFE AS WELL AS OTHERS AROUND ME. THIS IS A LEASE VEHICLE - WHICH I STILL HAVE FOR ANOTHER 12 MONTHS. IS THERE ANY WAY I CAN CANCEL THIS LEASE? I'M AFRAID TO TAKE THIS CAR BACK AGAIN. *TR

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