NHTSA Complaint #10313517 — 2010 FORD FUSION

WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS. *TR