NHTSA Complaint #10312750 — 2008 LEXUS ES350

I BOUGHT ONE LEXUS (TOYOTA) ES 350 LAST NOVEMBER WITH ABOUT 3,500 MILES (CURRENTLY 8,200MILES). RECENTLY, I FOUND FRONT WHEEL ON THE RIGHT SIDE COULD NOT BE RECOVERED TO STRAIGHT POSITION (STEERING ALSO). I TOOK MY CAR TO LEXUS DEALER IN PEORIA, IL, BUT THEY TALKED ME THAT THE ISSUES HAPPEN BECAUSE YOUR CAR HIT HOLES OR CURBS. I WANT TO ASK WHO CAN TELL ME THAT THEIR CARS NEVER HIT HOLES OR CURBS, IF ISSUES HAPPEN AS LONG AS YOUR CAR HITS HOLES OR CURBS. I THINK ISSUES HAPPEN WHEN A STRONG OUTSIDE FORCE WAS ADDED TO THE OBJECTS SUCH TIRE OR RIM OR BODY, BUT THIS TIME NOT ANY DAMAGE IN TIRE, RIM OR BODY, HOW COME ONLY INSIDE DAMAGE HAPPEN FIRST. I HAVE VERY STRONG ENGINEERING BACKGROUND, I WOULD LIKE TO ASK LEXUS (TOYOTA) HOW BIG OUTSIDE FORCE WILL LED TO THIS DAMAGE, AND IF AND WHAT THE OUTSIDE DAMAGE HAPPEN WHEN SAME STRENGTH FORCE IS ADDED TIRE, RIM OR BODY. I THINK LEXUS (TOYOTA) SHRINK THEIR RESPONSIBILITY SUCH AS THEY HAVE DONE. MY WIFE DRIVES A NEW BMW ABOUT 4 YEARS, BUT NOTHING HAPPEN EVEN THOUGH HIT MANY HOLES OR CURBS. LEXUS IS LUXURY CAR, NOT A TOY. WE DEFINE A CAR AS A LUXURY CAR, NOT ONLY INTERIOR, BUT ALSO IN SAFETY, WHICH HAS ENOUGH STRENGTH TO BEAR OUTSIDE FORCE. IF CAR DAMAGED AS LONG AS IT HIT A HOLE OR CURB. IF YES, I CAN SAY LEXUS WAS MADE BY PAPER OR FLOUR. I THINK THIS IS A ISSUES OF DESIGN. *TR