NHTSA Complaint #10312046 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10312046
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 12, 2009
Date Filed	February 19, 2010
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS. THE "OVER DRIVE" WARNING LIGHT ILLUMINATED. THE TRANSMISSION BEGAN TO SLIP WITHOUT WARNING WITH AN INCREASE IN THE RPM'S. THE TRANSMISSION ONLY SHIFTED INTO THE FIRST AND SECOND GEAR. IN ADDITION, THE TRANSMISSION SLIPPED UNEXPECTEDLY INTO THIRD GEAR. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF. THE VEHICLE WAS RESTARTED AND THE OVER DRIVE LIGHT RESET. THE VEHICLE WAS ABLE TO RESUME OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN RECOMMENDED REPLACEMENT OF THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 110,000.

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