NHTSA Complaint #10311531 — 2010 NISSAN MAXIMA

THE CAR HAS ELECTRONIC STEERING AND IS A SAFETY HAZARD IN MY OPINION. THE CAR WILL DRIFT TO THE RIGHT ON ITS OWN AND WHEN YOU STEER IT BACK TO PREVENT RUNNING OFF THE PAVEMENT THE CAR VEERS TO YOUR LEFT AND WOULD RUN OFF THE ROAD TO YOUR LEFT IF YOU DO NOT CORRECT IT. ON A STRAIGHT STRETCH OF ROAD HOLDING THE STEERING WHEEL STRAIGHT THE CAR WILL DART TO THE LEFT AND THEN TO THE RIGHT WITHOUT MOVING THE STEERING WHEEL. ON THE TEST DRIVE I RODE IN THE PASSENGER SEAT AND COULD FEEL THE CAR MOVING TO THE LEFT AND RIGHT, THE SERVICE MGR SAID HE COULD FEEL IT ALSO BUT SAID THAT WAS BECAUSE OF THE CROWN IN THE ROAD. THIS PROBLEM BECOMES A SAFETY PROBLEM WHEN ON NARROW FOUR LANE ROADS, YOU MUST CONSTANTLY FIGHT THE STEERING WHEEL TO KEEP THE CAR ON THE ROAD OR KEEP FROM RUNNING INTO THE CAR ON YOUR LEFT. I HAVE TOOK THE CAR TO THE DEALER AND WAS TOLD THAT I WOULD JUST HAVE TO GET USED TO THIS BECAUSE OF THE ELECTRONIC STEERING IS DIFFERENT FROM MY PREVIOUS CARS. I WAS TOLD THERE WAS NO ADJUSTMENT THAT COULD BE MADE TO CORRECT THIS PROBLEM. I AM 70 YEARS OLD AND HAVE DRIVEN A FEW CARS IN MY TIME AND CAN TELL YOU THIS CAR SHOULD NOT DRIVE THE WAY IT DOES, IT IS JUST AN ACCIDENT WAITING TO HAPPEN. IT FEELS AS IF THE CAR IS TRYING TO DRIVE ITSELF WITHOUT TURNING THE STEERING WHEEL, THERE SEEMS TO BE A PROBLEM WITH OTHER VEHICLES WITH THE ELECTRONIC STEERING - IE: TOYOTA AND CHEVROLET AND JUST WONDERING IF THEY ALL HAVE THE SAME ELECTRONIC STEERING COMPONENTS.. I SENT NISSAN AN EMAIL OF MY CONCERN AND DISSATISFACTION BY THE DEALER SAYING NOTHING COULD BE DONE TO CORRECT THIS PROBLEM. I CAN'T BELIEVE THEY ARE BLAMING THEIR PROBLEM ON THE CROWN IN THE ROADS!! *TR