NHTSA Complaint #10311377 — 2004 CHEVROLET CAVALIER

VEHICLE ACCIDENT WITH SEAT AND AIRBAG FAILURE ON 5-23-08. REPORTED TO GM 5/27/08 CASE. SPOKE WITH GM REP THEN TRANSFERRED TO LOCAL DEALERSHIP WHO SAID HE WOULD DISCUSS WITH DISTRICT MANAGER. ON 1/8/10 I AGAIN CALLED FOR FOLLOW-UP. THE PREVIOUS CASE HAD BEEN CLOSED AND A NEW ONE OPENED AND I WAS TOLD I WOULD BE CONTACTED. I FOLLOWED UP ON 2/16/09 AND WAS TOLD IT WAS BEING HANDLED BY MOTORS LIQUIDATION. I EXPRESSED MY CONCERN WAS SAFETY BASED - NOT MONEY BASED, STILL HAD THE VEHICLE FOR AN INVESTIGATION. THE REP. EXPLAINED BECAUSE THE ACCIDENT OCCURRED PRIOR TO THE "NEW" GM THEY WERE NOT CONCERNED ABOUT IT. I EXPLAINED THE ACCIDENT DATE WAS OF NO CONCERN TO THE SAFETY CONSIDERATIONS AS THERE ARE STILL THESE TYPES OF VEHICLES ON THE ROAD. THEY FAILED TO REPORT TO YOU ON TWO OCCASIONS. THE BIGGER ISSUE IS GM'S POLICY OF REPORTING AND INVESTIGATING SAFETY ISSUES. IF MINE IS AN EXAMPLE, HOW MANY OTHER COMPLAINTS HAVE BEEN IGNORED OR DISCARDED BECAUSE OF THE BANKRUPTCY FILING? IN OTHER WORDS, IF THERE WAS A PROBLEM WITH THE VEHICLE BEFORE THEN WE CAN ASSUME IT MAY BE AN ISSUE OF RECALL NOW REGARDLESS OF "NEW" OR "OLD" GM STATUES. IT IS VERY IMPORTANT TO ME THIS BE TAKEN SERIOUSLY. WE STILL HAVE THE VEHICLE SITTING IN OUR BACK YARD FOR THE PURPOSE OF INVESTIGATING THE ISSUE. AT SOME POINT WE NEED TO DISPOSE OF IT AND MOVE ON. I JUST FEEL A MORAL OBLIGATION - WHERE OBVIOUSLY GM DOES NOT. I AM HAPPY TO GIVE ANY INFORMATION OR ASSISTANCE TO RESOLVE THIS MATTER. PLEASE TAKE IT SERIOUSLY - I DON'T WANT ANYONE ELSE TO EXPERIENCE THE INJURIES WE HAVE - ESPECIALLY IF IT IS PREVENTABLE. *TR