NHTSA Complaint #10311169 — 2008 MAZDA MAZDA3

I WAS DRIVING A 2008 MAZDA 3 WHICH I PURCHASED NEW. IT HAD ABOUT 25000 MILES. I WAS DRIVING AROUND A CURVE WHEN THE POWER STEERING SUDDENLY WENT OUT. I CROSSED THE DOUBLE YELLOW LINE NEARLY CAUSING A CRASH SINCE I WASN'T PREPARED FOR SUCH A HARD TURN. I CONTACTED MAZDA SERVICE DEPARTMENT AND THEY STATED THEY WERE AWARE OF THE DEFECT AND THEY SENT A TOW TRUCK FOR IT. I WAS GIVEN ANOTHER MAZDA 3 FOR A REPLACEMENT WHILE MINE WAS BEING FIXED. AFTER ROUGHLY TWO WEEKS OF DRIVING IT THE EXACT SAME ISSUE. I WAS ONCE AGAIN DRIVING DOWN THE ROAD AND THE POWER STEERING WENT OUT. THEY ONCE AGAIN SENT A TOW TRUCK AND GAVE ME A DIFFERENT CAR FOR A REPLACEMENT. WHILE TALKING TO THE SERVICE MANAGER WHERE I BOUGHT MY CAR THEY SAID THEY WERE AWARE OF THIS PROBLEM. THE ISSUE WAS DEFECTIVE POWER STEERING LINES. THESE LINES CORRODE FROM THE INSIDE AND THEN GET INTO THE POWER STEERING PUMP CAUSING IT TO FAIL. IT TOOK THEM SIX WEEKS TO GET MY CAR BACK TO ME. THEY SAID IT TOOK SO LONG TO GET IT REPAIRED BECAUSE THEY ARE HAVING TROUBLE FINDING THAT MANY REPLACEMENT PARTS. *TR