NHTSA Complaint #10310923 — 2002 JEEP GRAND CHEROKEE SEATS

Complaint Details

ODI Number	10310923
Vehicle	2002 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	February 15, 2010
Date Filed	February 16, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

MY 2002 JEEP CHEROKEE LIMITED FRONT DRIVER SEAT BRACKETS HAVE BROKEN ON ALL 4 LEGS WHERE THEY BOLT ONTO THE FLOOR.. I HAD THEM WELDED BACK AND IT APPEARED STURDY UNTIL THE OTHER DAY WHEN I WENT TO GET INTO THE SEAT... THE LEFT UPPER FRONT BRACE BROKE COMPLETELY THRU. I CALLED CROSS JEEP IN LOUISVILLE KY, TO REPLACE THIS PART... THEY SAID I HAD TO PAY $331 IN ADVANCE AND COULDN'T GIVE ME A VERY GOOD DATE WHEN THE ORDER WILL BE FILLED... HE PULLED UP CURRENT ORDERS FROM DEC 2009 AND THE ETA ON THEIR SEATS WAS JUNE 2010.. THIS IS A MAJOR SAFETY PROBLEM.... ITS LIKE NOT WEARING A SEAT BELT BECAUSE YOU ARE NOT STRAPPED DOWN TO ANYTHING... *TR

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