NHTSA Complaint #10310880 — 2006 SATURN ION

TL* THE CONTACT OWNS A 2006 SATURN ION PURCHASED USED IN MARCH 2008. SHE STATED UPON ATTEMPTING TO SHUT THE VEHICLE OFF, THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT BUDGE. THE VEHICLE WAS TOWED TO A LOCAL SATURN DEALER WHERE THE IGNITION HOUSING WAS REPLACED TO CORRECT THE FAILURE, AT THE OWNER'S EXPENSE. WITHIN A FEW MONTHS, THE FAILURE OCCURRED A SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY FOUND THE SAME PART HAD FAILED A SECOND TIME. THE MANUFACTURER WOULD ONLY ASSIST WITH THE REPLACEMENT COSTS OF THE PARTS BUT NOT FOR LABOR, DUE TO THE PARTS HAVING A TWO MONTH WARRANTY. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGES WAS 40,000.