NHTSA Complaint #10310361 — 2004 FORD EXPEDITION

AIR BAGS:SIDE/WINDOW issue reported to NHTSA

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Complaint Details

ODI Number	10310361
Vehicle	2004 FORD EXPEDITION
Component	AIR BAGS:SIDE/WINDOW
Date of Incident	February 5, 2010
Date Filed	February 14, 2010
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY SIDE CURTAIN AIR BAGS DEPLOYED FOR NO REASON. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT BECAUSE IT IS OUT OF WARRANTY. THE 5 YEAR SAFETY RESTRAINT WARRANTY ENDED A 1 MONTH AGO. THE SERVICE MANAGER INSPECTED THE VEHICLE AND RAN A DIAGNOSTIC TEST AND SAID THERE IS NO REASON THEY SHOULD HAVE GONE OFF. THEY ARE LUCKY MY WIFE WAS ONLY IN A PARKING LOT WHEN IT HAPPENED OR SOMEBODY MIGHT HAVE BEEN KILLED.THE SERVICE MANAGER SAID HE WAS IN TOUCH WITH DETROIT AND THEY SAID NOT TO FIX IT. I HAVE OWNED SEVERAL FORDS AND NEVER HAD ANY PROBLEMS BUT THIS IS JUST STUPID. *TR

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