NHTSA Complaint #10308892 — 2002 FORD EXCURSION

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT AFTER OPENING THE HOOD THERE WAS GASOLINE FUMES COMING FROM THE ENGINE AND FUEL WAS SPRAYING ALL OVER THE ENGINE. THE FUEL CONTINUED TO SPRAY THROUGHOUT THE ENGINE WHILE THE VEHICLE WAS ON; HOWEVER, WHEN THE VEHICLE WAS TURNED OFF THERE WAS A PUDDLE OF FUEL UNDER IT. THE DEALER OBSERVED THE FUEL LEAK WHILE PERFORMING AN ADDITIONAL RECALL REPAIR AND REFUSED TO ADDRESS OR REPAIR THE FUEL LEAK UNLESS THE CONTACT PAID $200 FOR THE REPAIR. THE MANUFACTURER STATED THAT THE FUEL LEAK WAS NOT A PART OF THE RECALL. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 40,000.