NHTSA Complaint #10308803 — 2007 CHEVROLET COBALT

TL*THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT HEARD A NOISE AS IF METAL TO METAL WERE KNOCKING TOGETHER IN THE FRONT END OF THE VEHICLE, ESPECIALLY WHEN HE HIT A BUMP IN THE ROAD. THE CONTACT NOTICED THAT THE FAILURE HAD BECOME PROGRESSIVELY WORSE SINCE HE PURCHASED THE VEHICLE IN MAY OF 2007. THE DEALER INSTALLED NEW BRAKES PADS AND TURNED THE ROTORS; HOWEVER, THE FAILURE CONTINUED TO OCCUR WHILE DRIVING VARIOUS SPEEDS. HE TOOK THE VEHICLE TO THE DEALER 7 TIMES AND THE MOST RECENT WAS FEBRUARY 2010 WHEN THE DEALER REPLACED THE TWO FRONT STRUTS. THE FAILURE HAS NOT RECURRED SINCE THE FRONT STRUTS WERE REPLACED. HE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000. THE FAILURE MILEAGE WAS APPROXIMATELY 900.