NHTSA Complaint #10308719 — 2005 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10308719
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	May 15, 2009
Date Filed	February 11, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE SLIDING DOORS ON THE VAN FREEZE SHUT WHEN WEATHER IS COLD AND NOW ONE OF THEM CAN NOT BE OPENED EVEN IN WARM WEATHER. IT APPEARS THAT THE LOCK ON THE SLIDING DOOR WILL NOT DISENGAGE. THE SECOND DOOR IS STARTING TO FAIL AS WELL. I TOOK IT TO THE DEALER AND THEY SAID IT HAS NOT BEEN A PROBLEM WITH OTHER SIENNA VEHICLES BUT THERE ARE MANY COMPLAINT OF IT ON THE WEB. TOYOTA COULD NOT OPEN IT EITHER AND SUGGESTED I PAY $875.00 TO HAVE IT REPAIRED. THIS IS A SAFETY HAZARD BECAUSE YOU CAN NOT REMOVE CHILDREN FROM THE BACK OF THE CAR WITHOUT THEM CLIMBING TO ANOTHER DOOR. *TR

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