NHTSA Complaint #10662349 — 2005 TOYOTA SIENNA

I RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING CABLE CORROSION FOR THE SPARE TIRE ASSEMBLY. I BROUGHT THE CAR TO THE TOYOTA DEALER AND THEY REMOVED THE CABLE AND SPARE TIRE FROM UNDER THE CAR. I AGREED TO HAVE THIS WORK COMPLETED BASED ON AN ESTIMATE FROM THE DEALER THAT THE NEW PARTS TO HAVE THE SPARE TIRE REINSTALLED WOULD BE MADE AVAILABLE WITHIN 4 WKS. NOW ABOUT 7 WKS HAVE PASSED AND THERE IS STILL NO WORD FROM TOYOTA ABOUT WHEN THIS SPARE TIRE SOLUTION WILL BE MADE AVAILABLE. FOR 7 WKS I HAVE HAD TO DRIVE AROUND WITH THE SPARE TIRE THE WELL OF MY TOYOTA WHILE IT BANGS AROUND AND TAKES UP A LOT OF SPACE. MY STORAGE IN THE CAR HAS BEEN COMPROMISED AND I HAVE TO PUT DELICATE THINGS AND GROCERIES AT OTHER PLACES IN THE CAR. IT IS IMPERATIVE THAT TOYOTA ISSUE A PERMANENT SOLUTION TO THIS SPARE TIRE PROBLEM! *TR