NHTSA Complaint #10308421 — 2009 TOYOTA PRIUS VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10308421
Vehicle	2009 TOYOTA PRIUS
Component	VEHICLE SPEED CONTROL
Date of Incident	December 4, 2009
Date Filed	February 10, 2010
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2009 TOYOTA PRIUS ISSUE: DEALERSHIP: THERE HAS BEEN NO RESPONSE/RECOMMENDATION DESPITE MULTIPLE VOICEMAILS AND EMAIL DATED 2/6/10 TO [email protected]. TOYOTA: AWAITING RESPONSE FROM TOYOTA CASE MANAGER AFTER TWO PHONE CALLS, ONCE ON 2/9/10 AND ONE ON 2/10/10. SUMMARY: 1. I WANT TO BRING TO YOUR NOTICE THAT I EXPERIENCED A STICKING ACCELERATOR PROBLEM SEVERAL WEEKS BACK, WHILE PULLING OUT OF THE DRIVEWAY, WHEN THE CAR WAS MOVING IN REVERSE AND WOULD NOT STOP DESPITE THE BRAKE BEING PUMPED A FEW TIMES. THE CAR WAS FINALLY BROUGHT TO A STOP BY PRESSING THE POWER BUTTON FOR AN EXTENDED PERIOD. I DO NOT HAVE ANY ADDITIONAL FLOOR MATS IN THE CAR, BESIDES WHATEVER WAS AVAILABLE WITH THE BASIC PACKAGE. 2. WHEN BRAKING ON PUDDLES/POT-HOLES THE CAR SEEMS TO STALL AND THE ORANGE LIGHT TURNS ON. *TR

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