NHTSA Complaint #10308290 — 2008 VOLKSWAGEN PASSAT

2008 VW PASSAT WAGON. THIS CAR WHILE PARKED, RUNNING AND OCCUPIED, IN A GARAGE HAD A FIRE WHOSE POINT OF ORIGIN WAS THE AREA OF THE DRIVER'S SEAT. THE FIRE INVESTIGATION DETERMINED THE CAUSE TO BE ACCIDENTAL MECHANICAL. THE FIRE CAUSED SIGNIFICANT DAMAGE TO A SINGLE FAMILY HOME, DAMAGE ESTIMATED AT ABOUT $200,000 ALSO ONE OCCUPANT OF THE HOME HAD TO BE TRANSPORTED BY EMS FOR SMOKE INHALATION. THE DRIVER OF THE CAR STATED SHE TO LEAVE. SHE PLACED THE 5 YEAR OLD IN THE CHILD SEAT OF THE VOLKSWAGEN AND OPENED THE GARAGE DOOR. SHE STARTED THE CAR AND SMELT SMOKE. IMMEDIATELY SHUT THE CAR OFF AND CALLED THE HUSBAND. THE HUSBAND SAID THAT IT WAS PROBABLY THE SEAT HEATER, HAD HER TURN OFF THE SEAT HEATER AND RESTART THE CAR. SHE RESTARTED THE CAR SMELT AND OBSERVED SMOKE AGAIN, TURNED OFF THE CAR, GOT OUT AND SAW FLAME UNDERNEATH THE DRIVER'S SEAT. SHE REMOVED THE DAUGHTER FROM THE CAR AND TOOK HER OUT TO THE DRIVEWAY. SHE THEN WENT BACK INTO THE GARAGE AND REMOVED A GAS CAN FROM THE AREA OF THE CAR/SNOWBLOWER. SHE AGAIN RE-ENTERED THE GARAGE AND OPENED THE OTHER GARAGE DOOR (BOTH NOW OPEN) OBSERVED FLAMES SHOOTING OUT OF THE DRIVERS DOOR OF THE CAR. SHE EXITED THE GARAGE THROUGH AN INTERIOR DOOR, CLOSING IT BEHIND HER. SHE THEN WENT UP INTO THE HOUSE REMOVED TWO DOGS TO A CRATE ON THE DECK. IN THE MEANTIME A NEIGHBOR HAD GRABBED THE LITTLE GIRL. WHILE ALL THIS WAS HAPPENING THE MOTHER PLACED THREE FRANTIC 911 CALLS. THE OWNER OF THE CAR STATED HE HAD HAD PROBLEMS WITH THE HEATED SEATS IN THE PAST AND THAT THEY HAD BEEN REPAIRED TWICE. THE LAST TIME IN NOVEMBER OF 2009. THE DERRY FIRE DEPARTMENT HAS COMPLETED ITS FIRE INVESTIGATION, AND THE CAR IS BEING TURNED OVER TO THE INSURANCE COMPANIES (STATE FARM AND LIBERTY MUTUAL). *TR