NHTSA Complaint #10307681 — 2008 FORD ESCAPE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10307681
Vehicle	2008 FORD ESCAPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 1, 2010
Date Filed	February 9, 2010
Mileage	27,412 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

LEASED 2008 FORD ESCAPE IN MARCH 2008. MILEAGE IS 27,412. NOTICED ATF FLUID LEAK ON DRIVEWAY RIGHT SIDE OF CAR NEAR FRONT. OPENED THE HOOD TO FIND THE ENTIRE RIGHT FRONT SIDE OF THE ENGINE COMPARTMENT WAS COVERED IN ATF FLUID. TRANS FLUID LEVEL AT VERY BOTTOM OF DIP-STICK. WASHED OUT THE AREA TO CHECK FOR LEAK AND FOUND AT TRANS COOLER. TOOK VEHICLE TO DEALER FOR REPAIR. THEY SAID THEY COULDN'T FIND SOURCE OF LEAK AND KEPT FOR 3 DAYS EVENTUALLY REPLACING THE TRANS COOLER PER TSB 09-09-04 AND OVERHAULING THE TRANS. FORWARD CLUTCHES BURNT FROM LOW FLUID LEVEL. FORTUNATELY THIS HAPPENED WHILE STILL UNDER 36MO/36K MILE WARRANTY. DID SOME QUICK INTERNET SEARCHES TO FIND THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE WITH MOST HAPPENING AROUND 40K MILES AND OUT OF WARRANTY. THIS IS ABSURD THAT FORD KNOWS ABOUT THE PROBLEM WITH TWO OR THREE TSB'S YET CHOOSES NOT TO RECALL/REPAIR. *TR

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