NHTSA Complaint #10307389 — 2003 FORD EXPEDITION

MY HUSBAND WAS DRIVING HIS 2003 FORD EXPEDITION ON THE WAY HOME FROM WORK ON FEB.4,2010. HE HEARD A BANG AND SMELLED A SMALL VAPOR OF GAS ALONG WITH THE TRUCK NOT RUNNING VERY WELL. HE MADE IT HOME SAFELY TO FIND THAT SPARK PLUG BLEW THROUGH THE HEAD!! WE WENT ONLINE TO SEE ABOUT THIS PROBLEM,AND WHAT COULD BE DONE. HE HAS ONLY 69,000 MILES ON IT AND HE IS THE ORIGINAL OWNER AND TAKES CARE TO KEEP UP ON EVERYDAY MAINENTANCE. I HAVE MADE PHONE CALLS TO NO AVAIL--FORD CISTOMER RELATIONSHIP CENTER TOLD ME TO TAKE IT TO THE DEALER OR REPUTABLE SERVICE CENTER. THIS IS NOT COVERED UNDER ANY WARRANTY AT ALL!! SO I AM GOING FURTHER WITH THIS BECAUSE IF YOU GO TO GET IT FIXED--(A) IT COULD HAPPEN AGAIN AND (B) A FIRE COULD START, AND (C) VERY EXPENSIVE TO GET FIXED. WE HAVE READ MANY OTHER CONSUMERS HAVE HAD THIS SAME PROBLEM BUT FORDS DOES'NT WANT TO HELP OUT. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE WORSE SCENARIOS HAPPEN WITH POSSIBLE DEATHS. TO MAKE MATTERS WORSE, I OWN A 2004 F-150 AND HAVE READ STORIES OF IT HAPPENING IN THOSE ENGINES TOO!