NHTSA Complaint #10306019 — 2008 TOYOTA CAMRY

MY CAMRY 2008 EXPERIENCED A SUDDEN ACCELERATION THIS MONDAY MORNING (2/1/2010). MY WIFE WAS DRIVING TO HER OFFICE. SHE SAW A RED LIGHT THEN STEPPED ON THE BREAK PEDAL AND THE CAR STARTED TO SLOW DOWN. IT WAS ALMOST 0 MPH THEN MY WIFE HEARD THE ENGINE SUDDENLY SOUNDED LOUDLY AND THE CAR STARTED TO ACCELERATE. FORTUNATELY, THE SPEED WAS ALREADY LOW AND MY WIFE STEPPED HARD ON THE BRAKE AND THE CAR STOPPED. AFTER THAT, WE PARKED THE CAR HOME AND RENTED A NISSAN. I'VE CALLED TOYOTA DEALER AND THEY SAID THERE WILL BE A FIX NEXT WEEK. I LOOKED AT THE TOYOTA WEBSITE ABOUT THE FIX, AND, HONESTLY, I AM NOT SURE THAT FIX WILL WORK. THE FIX, AT MOST, CAN REDUCE THE CHANCE THAT THE GAS PEDAL IS STUCK, BUT FOR MY CASE, THE ENGINE ALREADY SLOWED DOWN THEN ACCELERATED SUDDENLY. I ALSO CALLED TOYOTA CUSTOM SERVICES, AFTER A LONG TIME HOLDING AND A FEW TRANSFERRING, THEY GAVE ME A CASE NUMBER AND TOLD ME THEY WILL CALL ME BACK IN TWO DAYS. THREE DAYS PASSED AND THEY DIDN'T CALL. I CALLED THEM AGAIN THIS MORNING (2/4/2010) AND AFTER A LONG TIME HOLDING (45 MINUTES), THE GENTLEMAN TOLD ME THE CASE MANAGER SHOULD CALLED ME YESTERDAY AND HE WILL CALL ME TODAY. IT'S 7:48PM NOW AND THEY STILL HAVEN'T CALLED. *JB