NHTSA Complaint #10305435 — 2007 LEXUS ES350

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10305435
Vehicle	2007 LEXUS ES350
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 20, 2009
Date Filed	February 4, 2010
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE: LEXUS ES350 - 2007 PROBLEM: WHEN BACKING UP OUT OF THE DRIVEWAY OR ONTO A BUSY STREET, THE CAR STALLS WHEN SHIFTED INTO DRIVE. THE COMPUTER RESETS ITSELF WHICH COULD BE 5 SECONDS AND THE CAR NEEDS TO BE RESTARTED OR ENOUGH TIME TO BE CRASHED INTO. I HAVE HAD THREE NEAR MISSES AS THE CAR STALLED WHEN BACKED UP ONTO A BUSY ROAD. THE PROBLEM HAS HAPPENED TO BOTH MYSELF AND WIFE, SO IT IS DRIVER INDEPENDENT. THE LEXUS DEALER SAID THERE IS NO FIX. THEY CLAIM THE SOFTWARE IS EITHER A YES OR NO FOR REVERSE OR FORWARD AND THE "ROLL" BETWEEN THE TWO CAN NOT BE INTERPRETED CAUSING THE VEHICLE TO STALL. THIS IS EXTREMELY CONCERNING DUE TO THE NEAR MISS ACCIDENTS. I UNDERSTAND IT IS A PROBLEM WITH THE ES AND IS. THE PROBLEM IS VERY INTERMITTENT, BUT HAS OCCURRED 6 TIMES WITHIN MY 3 YEARS OF OWNERSHIP. *TR

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