NHTSA Complaint #10304967 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10304967
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 2, 2010
Date Filed	February 3, 2010
Mileage	108,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TRANSMISSION FAILED SUDDENLY ON A 2002 FORD EXPLORER. I HAVE READ MANY OTHER PEOPLE WITH THESE ISSUES. OUR EXPLORER ONLY HAS 108,000 MILES AND I HAVE NEVER OWNED A VEHICLE THAT NEEDED A TRANSMISSION WITH THAT LOW OF MILEAGE. I WAS DRIVING DOWN AN INTERSTATE WHEN A BUNCH OF LIGHTS CAME ON SUCH AS THE OVERDRIVE LIGHT BLINKING FOLLOWED BY THE "CHECK TRANSMISSION" LIGHT AND SERVICE LIGHT. MY TRUCK STARTED GRINDING WHEN TRYING TO SHIFT AND ENDED UP SHUTTING DOWN RIGHT ON THE INTERSTATE WITH PEOPLE GOING 65+ AROUND ME HONKING. I HAD TO HAVE 2 PEOPLE PUSH ME OFF THE ROAD BECAUSE THE TRUCK WOULDN'T MOVE. IT WILL START, BUT WON'T GO INTO GEAR AND I WAS TOLD THE TRANSMISSION IS DESTROYED. *TR

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