NHTSA Complaint #10304769 — 2010 CHEVROLET EQUINOX STEERING

Complaint Details

ODI Number	10304769
Vehicle	2010 CHEVROLET EQUINOX
Component	STEERING
Date of Incident	November 30, 2009
Date Filed	February 3, 2010
Mileage	6,125 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING MY 2010 CHEVY EQUINOX IN A STRAIGHT LINE FOR A PERIOD OF TIME THE STEERING WHEEL BINDS UP AND YOU HAVE TO GIVE A TUG TO GET IT FREED UP. IT HAS BEEN IN THE DEALER 3 TIMES AND AFTER THE POWER STEERING PUMP WAS REPLACED IT STILL DOES IT. I OPENED A FILE WITH CHEVY ON THE PROBLEM AND THE RESPONSE I RECEIVED WAS THAT IS THE WAY THE NEW STEERING IS DESIGNED. NOTHING COMES UP ON THE SCANNER SO THEY ARE UNABLE TO DIAGNOSE THE PROBLEM,YET THE SERVICE MANAGER TOOK THE CAR HOME HIMSELF AND HE ADMITTED IT HAPPENED TO HIM. *TR

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