NHTSA Complaint #10304540 — 2010 TOYOTA PRIUS

PARKING BRAKE issue reported to NHTSA

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Complaint Details

ODI Number	10304540
Vehicle	2010 TOYOTA PRIUS
Component	PARKING BRAKE
Date of Incident	November 15, 2009
Date Filed	February 3, 2010
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I BOUGHT A 2010 TOYOTA PRIUS II NOVEMBER 2009. WITHIN 1 MONTH PERIOD, I HAD EXPERIENCE TWO SEPARATE BRAKE PROBLEM. ONCE WAS PASSING A RAILWAY TRACK AND THE OTHER TIME WAS MAKING A RIGHT TURN. BOTH TIMES I STEPPED THE BRAKE TO REDUCE SPEED AND FAILED. THAT MEANS THE BRAKE DID NOT REDUCE THE SPEED OF THE VEHICLE. FORTUNATELY, NO CAR WAS IN FRONT ME AND NO ACCIDENT HAPPENED. I THEN REPORTED TO MY DEALER AND SENT MY CAR BACK TO CHECK. THE DEALER TOLD ME THEY FAILED TO REPLICATE THE SITUATION AND EVERYTHING WAS NORMAL. NOTHING WAS DONE. THEY THEN TALKED TO TOYOTA CUSTOMER SERVICE LINE AND TOYOTA SAID IT IS NORMAL TO FEEL THE BRAKE DID NOT ENGAGE WHEN CROSSING A BUMP. I WAS REALLY DISAPPOINTED. *TR

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