NHTSA Complaint #10304397 — 2005 JEEP GRAND CHEROKEE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10304397
Vehicle	2005 JEEP GRAND CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 2, 2009
Date Filed	February 3, 2010
Mileage	50,860 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

MY 2005 JEEP GRAND CHEROKEE GETS STUCK IN FIRST GEAR WHEN STARTING UP FROM A STOPPED POSITION. THIS IS RANDOM, AND HAPPENS ONLY ONCE EVERY 15 TO 20 STOPS. THE ONLY WAY I CAN GET IT TO SHIFT IS TO MANUALLY SHIFT GEARS. I HAVE HAD IT INTO THE DEALER FOUR TIMES AND THEY CANNOT FIX THE PROBLEM. I CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME TO GO TO ANOTHER DEALER. AS THE CAR IS ON EXTENDED WARRANTY IT COSTS ME $100 EACH TIME I TAKE IT IN. *TR

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