NHTSA Complaint #10303359 — 2002 FORD FOCUS

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10303359
Vehicle	2002 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 30, 2010
Date Filed	January 30, 2010
Mileage	99,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE IGNITION IN MY 2002 FORD FOCUS IS LOCKED UP AND I CANNOT TURN IT OVER AT ALL. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE PAST YEAR NOW! THE FIRST TIME THIS OCCURRED, MY HUSBAND BOUGHT A NEW IGNITION ONLINE FROM AN AUTHORIZED FORD DEALERSHIP, DRILLED OUT THE OLD ONE AND INSTALLED THE NEW ONE HIMSELF. THE NEW IGNITION WE BOUGHT WAS SUPPOSEDLY FREE OF THE DEFECT THAT WAS CAUSING THE IGNITION FAILURE. WE HAVE THOROUGHLY RESEARCHED THE ISSUE AND THE AMOUNT OF FOCUS OWNERS AFFECTED BY THIS IS WIDESPREAD. THE SECOND TIME THIS HAPPENED I WAS LEFT STRANDED ON ONE OF THE COLDEST DAYS OF WINTER WITH MY 4 YEAR OLD SON. FORD WILL NOT COVER THESE REPAIRS BECAUSE MY CAR IS OBVIOUSLY OUT OF THE STANDARD WARRANTY PERIOD, HOWEVER, I'M LEFT TO PAY FOR THE SAME COSTLY REPAIR TIME AND TIME AGAIN. MEANWHILE, REMAINING CONSTANTLY WORRIED ALL THE TIME IF MY CAR WILL LEAVE ME STRANDED. PLEASE HELP US FORD FOCUS OWNERS AND PUSH FORD TO RECALL THIS APPARENT AND IMMEDIATE SAFETY DEFECT!!! *TR

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#10365809 — November 15, 2010 — TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHEN THE KEY WAS IN THE IGNITION, IT WOULD NOT TURN T...

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