NHTSA Complaint #10302960 — 2004 VOLKSWAGEN PASSAT

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number	10302960
Vehicle	2004 VOLKSWAGEN PASSAT
Component	EQUIPMENT
Date of Incident	December 7, 2009
Date Filed	January 28, 2010
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THIS INCIDENT HAPPENED TWICE IN DECEMBER 2009. AFTER LIFTING MY FOOT OFF OF THE ACCELERATOR PEDAL, THE VEHICLE KEPT ACCELERATING TO VERY HIGH SPEEDS. THE VEHICLE DID NOT STOP ACCELERATING WHEN I PUT MY FOOT UNDER THE ACCELERATOR PEDAL AND LIFTED UP. TO STOP, I HAD TO PUT THE VEHICLE IN NEUTRAL AND BRAKE. DEALER SAID IT WAS A STUCK FLOOR MAT AND REMOVED THE MAT FROM THE VEHICLE. THEY SAID THERE WAS NO MECHANICAL DEFECT. *TW

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