NHTSA Complaint #10285722 — 2004 VOLKSWAGEN PASSAT

2004 VW PASSAT 4 SEDAN REAR CIGARETTE LIGHTER AND ASH TRAY ARE NOT SAFELY AND FUNCTIONAL INSTALLED WELL. HAVE THE TENDENCY TO KEEP COMING APART ENTIRELY EXPOSING ELECTRICAL WIRES LEADING TO BURN AND ELECTRICAL SHOCK OR POPPING OR BURNING OF WIRES. HAVE HAD THE PROBLEM REPAIRED ON MULTIPLE OCCASIONS BY DEALER AS WELL AS BY MYSELF TO FURTHER PREVENT THE MISHAP SINCE OUT OF WARRANTY. MY CHILDREN BUMP THE CIGARETTE LIGHTER AND IT CAUSED SPARKS AND BURNING SMELL. I WAS ABLE TO REPAIR THE ENCLOSURE AGAIN FOR THE 13TH OR SO TIME AND SINCE IT'S NOT UNDER WARRANTY IT'S NOT COVERED. CHILDREN SIT IN THE REAR MORE THAN ADULTS BUT THERE HAS BEEN TIME WHERE THE ADULTS HAVE CAUSD THE SAME ISSUE. IT'S THAT MY 9 YR OLD SON TRY TO REPAIR OR PUT BACK IN WHERE THE ENTIRE ENCLOSURE FELL OUT AGAIN. *TR