NHTSA Complaint #10302201 — 2004 GMC ENVOY XL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10302201
Vehicle	2004 GMC ENVOY XL
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2009
Date Filed	January 25, 2010
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

IN THE SPRING OF 2009, WE BEGAN NOTICING PROBLEMS WITH THE INSTRUMENT PANEL AND ELECTRICAL SYSTEM OF OUR 2004 GMC ENVOY XL. THE SPEEDOMETER WAS NOT CONSISTENT. THE GAS GAUGE BECAME UNRELIABLE. WE HAVE ALSO SEEN PROBLEMS WITH THE OIL GAUGE AND MOST RECENTLY THE READING FOR THE EXTERIOR TEMPERATURE. CURRENTLY, IT HAS BEEN ALMOST A YEAR SINCE THE START OF THE PROBLEMS, AND THE GAS GAUGE, SPEEDOMETER, AND THE EXTERIOR TEMPERATURE READOUT ARE NEVER CORRECT. WE CONTACTED THE GMC DEALER WHERE WE BOUGHT THE VEHICLE AND WERE TOLD THAT SEVERAL COMPLAINTS HAD BEEN LOGGED REGARDING SIMILAR ISSUES WITH THESE VEHICLES AND THAT THE PROBLEM WAS THE INSTRUMENT PANEL CLUSTER. I BELIEVE THE COST TO HAVE IT FIXED WAS GOING TO BE $400-$500. IF SO MANY OF THESE VEHICLES ARE HAVING THE SAME PROBLEM, WHY WILL GMC NOT ISSUE A RECALL AND HAVE THIS PROBLEM FIXED? *TR

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