NHTSA Complaint #10300364 — 2002 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10300364
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 1, 2003
Date Filed	January 19, 2010
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

ANOTHER BLEND DOOR FAILURE COMPLAINT. PASSENGER SIDE WENT OUT AND NOT ONLY DOES IT AFFECT THE DEFROSTING ABILITY ON THAT SIDE OF THE WINDSHIELD, A PASSENGER HAS NO HEAT EITHER. BLOWS COLD AIR ALL THE TIME. CHRYSLER HAS KNOWN ABOUT THIS PROBLEM WITH THE CHEAP PLASTIC PARTS USED TO MANUFACTURE THE UNITS BUT DON'T TAKE RESPONSIBILITY FOR DOING THE RIGHT THING AND FIXING THEM FOR FREE. MY JEEP HAD LESS THAN 50K ON IT WHEN THE FAILURE OCCURRED. I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT. THEY ARE DESPICABLE. *TR

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