NHTSA Complaint #10300204 — 2005 CHEVROLET EQUINOX

HOPEFULLY I CAN FIND A SOLUTION TO THE PROBLEM WITH MY WIFE'S 2005 EQUINOX. I BELIEVE THIS IS A KNOW PROBLEM WITH WATER LEAKING AROUND THE LUGGAGE RACK ALL EQUINOXES , THE SPARE TIRE AREA FILLS UP WITH WATER AND RUNS OVER THE FLOORBOARD WHEN YOU HIT THE BRAKES I HAVE CONTACTED VARIOUS PEOPLE WITH NO RESULTS. EXCEPT THAT IT'S MY PROBLEM AND WILL COST $800.00 TO REPAIR. THIS SUMMER I NOTICED THAT THE INTERIOR WINDOWS ON MY WIFE'S CAR WERE FOGGING UP THE CARPET IN THE BACK SEAT WAS WET. I THOUGHT MY DAUGHTER LEFT THE WINDOWS DOWN, THEN ONE DAY MY DAUGHTER HIT THE BRAKES HARD ONE DAY AND 5 GALLONS OF WATER ROLLED FROM THE BACK SEAT TO THE FIREWALL. WHEN THEY GOT HOME I REMOVED THE TRUNK AREA COVERS AND FOUND 2 TO 3 GALLONS OF WATER IN THE SPARE TIRE WELL .REMOVED THE WATER AND AIR DRIED THE CARPET . NOW EVERY TIME IT RAINS THE AREA FILLS UP AND I REMOVE IT , THIS HAS BEEN A WET YEAR. REPORTED THE PROBLEM TO THE PRIORITY CHEVY DEALER ON MILITARY HIGHWAY AND VARIOUS EMAILS TO GM /CHEVY CUSTOMER SERVICE ONLINE, TALKED TO WAYNE IN THE SERVICE DEPARTMENT AND BILLY BOYLE IN THE BODY SHOP AT PRIORITY CHEVY. THEY BOTH TOLD ME THEY NEVER HEARD OF A PROBLEM WITH LEAKING INTO THE SPARE TIRE AREA ON 2005 EQUINOX. WAYNE SAID THEY DON'T DO WATER REPAIRS AND REFERRED ME TO WALT'S WATERWORKS IN CHESAPEAKE FOR THE REPAIRS, WHEN I CALLED THEM THEY SAID THEY ARE BOOKED 2 WEEKS OUT AND THAT THEY HAD TWO EQUINOXES IN THE SHOP FOR THE SAME ISSUE, THE MAIN REASON FOR GOING TO PRIORITY CHEVY , THEY PERFORMED A REPAIR TO THE CAR LAST YEAR AFTER A COLLISION MY WIFE WAS IN . THEY REPAIRED THE REAR BUMPER AREA AND DIDN'T INFORM ME OF ANY WATER PROBLEMS THEN. MY WIFE TOOK THE CAR TO BILLY ON THE 22 DEC 09 AT 1600 TO LET HIM LOOK AT IT THE AREA, I REPORTED THIS TO CHEVY CUSTOMER SERVICE , I WORKED WITH CARLOS ( 1-800-222-1020, / 866-962-2868 ,SERVICE REQUEST # 71-787470750) THERE UNTIL HE PASSED IT UP TO HIS REGIONAL MANAGER WHO CALLED ME ON CHRISTMAS EVE TO TELL ME THAT. *TR