NHTSA Complaint #10299947 — 2003 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10299947
Vehicle	2003 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 13, 2010
Date Filed	January 16, 2010
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HAD MY IGNITION COILS IN MY VW 2003 PASSAT GO OUT. WENT TO AUTO REPAIR HAD REPAIRS DONE AT 340.00. 2 MONTHS LATER GOT LETTER OF RECALL FOR EXACT PROBLEM, LETTER SAID TO SEND IN RECEIPTS FOR REIMBURSEMENT. SENT FORMS, FOLLOWED UP WITH CALL AND GOT CHECK THIS WEEK...FOR 78.00. CALLED # ON FORM AND THEY SAID THEY REFUND WHAT THE US AVERAGE COST WOULD BE AND IN THIS CASE THAT WAS IT. I WENT BACK TO THE DEALER TO ASK THEM AND THEY SAID THEY WOULD HAVE DONE THE REPAIRS FOR 320.00 AND THAT I WAS BEING RIPPED OFF. AFTER TALKING WITH THE RECALL AGENCY AND BEING PUT ON HOLD 4 TIMES THEY SAID THAT WAS IT AND ALL I WOULD RECEIVE. *TR

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