NHTSA Complaint #11100442 — 2003 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. THE LOW COOLANT WARNING INDICATOR ILLUMINATED AND AN ABNORMAL BEEPING SOUND WAS HEARD WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE COOLANT LEAK WAS DUE TO AN ENGINE FAILURE THAT WAS NOT REPAIRABLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,675. THE VIN WAS NOT AVAILABLE.