NHTSA Complaint #10299885 — 2004 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10299885
Vehicle	2004 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 24, 2009
Date Filed	January 15, 2010
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

TL*THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. ON OCTOBER 24, 2009 SHE NOTICED THAT THE VEHICLE HAD AN OIL LEAK. THE DEALER REPLACED THE OIL PAN AT THE OWNERS EXPENSE FOR $500. ON JANUARY 12, 2010, THE OIL FAILURE RECURRED; HOWEVER, THE DEALER REPLACED THE OIL TANK FOR $500. SHE STATED THAT THE FAILURES OCCURRED WHEN SHE DROVE OVER A SPEED BUMP AND A ROCK WHILE DRIVING APPROXIMATELY 15 MPH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE OIL PAN; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 75,000. *CN UPDATED 02/17/20

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